Need Help My Character are Gone / Loss

[Chacha]

Halo,,

Please help me, suddenly my Character is gone from game.
any bady can help me how to return my character.

ID: Chacha
Lvl: 51
Job : SM
Rase : Belato

Best Regard
Chacha

 

[Prowler]

Check web char history - https://cerberus-games.com/marketplace/history/characters/

 

[Chacha]

All Action nothing to show / No History reading

Please help sir

 

[Prowler]

May be someome deleted them, wait for @Hex respond

 

[Prowler]

All Action nothing to show / No History reading

Please help sir

Are you this account?

 

[Chacha]

Are you this account?

Yes sir.. This my account

 

[Prowler]

May be account

Nieza ?​

 

[Chacha]

May be account

Nieza ?​

Ahhh... Okay for now.. I Changed the name in lancher same as character in game (Chacha). I Forgot the login name... Thanks sir